Anthem comes under fire from Attorney Generals
Posted by: Timothy Weaver on 02/11/2015 08:41 AM
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Anthem, the insurance company that was recently hacked, has come under fire from Attorney Generals from several states for failure to inform customers about the hack.
The attack compromised names, birth dates, member IDs, Social Security numbers, addresses, phone numbers, email addresses and employment information, according to CEO Joseph Swedish.
The exposure of Social Security numbers, combined with the other information, puts people at risk since it could easily lead to identify theft.
Anthem has put those customers in a holding pattern. Swedish promised that Anthem would individually contact every customer whose personal information was exposed in the hack and that it would provide free credit monitoring and identity protection services for such people.
According to the attorneys general from 10 US states, the company has failed to keep that promise.
The Attorney Generals sent Anthem a letter in which they stated that "few follow-up details have been made available, and none at all about how individuals can sign up for the protections Anthem will provide them."
The company only stated that they plan to contact their customers in a "timely manner”.
The attack compromised names, birth dates, member IDs, Social Security numbers, addresses, phone numbers, email addresses and employment information, according to CEO Joseph Swedish.
The exposure of Social Security numbers, combined with the other information, puts people at risk since it could easily lead to identify theft.
Anthem has put those customers in a holding pattern. Swedish promised that Anthem would individually contact every customer whose personal information was exposed in the hack and that it would provide free credit monitoring and identity protection services for such people.
According to the attorneys general from 10 US states, the company has failed to keep that promise.
The Attorney Generals sent Anthem a letter in which they stated that "few follow-up details have been made available, and none at all about how individuals can sign up for the protections Anthem will provide them."
The company only stated that they plan to contact their customers in a "timely manner”.
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