Google Plus Deleting Accounts En Masse: No Clear Answers

I have seen a lot of talk from people hoping that Google+ will be better than Facebook at privacy and use. The truth so far seems to be gigantic companies who offer little to no technical support when you have an issue or your account is deleted. It reminds me again of the Facebook message I got the other day about a post I made that violated their TOS. Oddly enough, they never bothered to tell me which post it was and there is no way to contact anyone nor does it seem worth the time. Hey Google are you listening? How about a little customer service? You want to beat Facebook, stop ignoring your users. We already have that “feature” on Facebook. Don't just play the game, re-invent it.

ZDnet is reporting:

"A striking number of Google+ accounts have been deleted in the last 24 hours as the new social network struggles with its community standards policy around real names - alienating and frightening the people it aims to serve."