PayPal's TIO Networks Breached - 1.6 Million Customer Personal Information Stolen
Posted by: Timothy Tibbetts on 12/03/2017 11:58 AM [ Comments ]
PayPal and TIO Networks released an easy to miss press release late Friday announcing one of their recently acquired companies, TIO was breached.
A hacker appears to have accessed servers that stored information for 1.6 million customers on or around November 10th. TIO Networks had suspended operations, and no one knew why - until now. Here's the info on their front page.
"The ongoing investigation has uncovered evidence of unauthorized access to TIO’s network, including locations that stored personal information of some of TIO’s customers and customers of TIO billers.
TIO has begun working with the companies it services to notify potentially affected individuals. We are working with a consumer credit reporting agency to provide free credit monitoring memberships. Individuals who are affected will be contacted directly and receive instructions to sign up for monitoring.
We greatly appreciate the support of our billing partners, retailers, agents and consumers during this time. We will continue to communicate important updates to customers.
If you are an affected customer that received the customer notice, and have any questions, you can reach the Experian call center Monday to Friday 6:00 AM - 6:00 PM PT, and Saturday and Sunday 8:00 AM to 5:00 PM PT at (855) 272-6796 (toll-free) for domestic callers or (479) 788-5000 (toll) for international callers."
The cloud continues with lots of words and no mention that your social security number may have been accessed. This info can be found on their press releases pages, towards the bottom. They are offering 12-24 months of Experian monitoring for affected users.
"The ongoing investigation has uncovered evidence of unauthorized access to TIO’s network, including locations that stored personal information of some of TIO’s customers and customers of TIO billers.
TIO has begun working with the companies it services to notify potentially affected individuals. We are working with a consumer credit reporting agency to provide free credit monitoring memberships. Individuals who are affected will be contacted directly and receive instructions to sign up for monitoring.
We greatly appreciate the support of our billing partners, retailers, agents and consumers during this time. We will continue to communicate important updates to customers.
If you are an affected customer that received the customer notice, and have any questions, you can reach the Experian call center Monday to Friday 6:00 AM - 6:00 PM PT, and Saturday and Sunday 8:00 AM to 5:00 PM PT at (855) 272-6796 (toll-free) for domestic callers or (479) 788-5000 (toll) for international callers."
The cloud continues with lots of words and no mention that your social security number may have been accessed. This info can be found on their press releases pages, towards the bottom. They are offering 12-24 months of Experian monitoring for affected users.
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