Reputation.com sent out e-mails to customers this week letting them know that its network was hacked. The hack involved thousands of customers in 100 countries.


The hack was discovered and thwarted before much damage was done. What was stolen were names, email and postal addresses and in some cases, telephone numbers, dates of birth and occupation info. A small number of clients had salted and hashed passwords stolen, so the company reset everyone's password.

The company said no financial info such as credit card data was taken. Neither were any messages exchanged between clients and the company.

“At Reputation.com, transparency and openness are part of our culture,” according to the message. “That’s why, although the extent of the breach and the limited kind of information accessed during this attack did not legally obligate us to provide notice to our users, we nevertheless felt it was important to let you know that this event occurred. It appears that of all the locations in the world where our affected users reside, only the jurisdiction of North Dakota requires us to disclose information about this incident to its residents. However, out of an abundance of caution and due to our strong interest in transparency, we are notifying affected users, regardless of location.”

The company is offering a year of free credit monitoring to impacted customers who request the service within 30 days.