Symantec releases dodgy update, borks XP
Posted by: Timothy Weaver on 09/08/2014 07:06 AM
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A dodgy Symantec update released a day before the recent Labor Day US holiday weekend, behaved as "badly as a virus", according to a user named David.
In a statement, Symantec admitted the problem but downplayed its significance.
This issue has now been resolved. The limited number of customers affected should run a Live Update to mitigate the issue.
According to David: "It costs a lot of pain before you work out it was Norton... I have 3 PCs with XP and Norton and eventually the penny dropped and I wandered onto their forums to find other folk with the same issues."
Symantec's first response to users was to upgrade to Windows 7 and to turn off browser protection.
Others expressed their angst in a discussion thread about the issue on Symantec's support forums.
In a statement, Symantec admitted the problem but downplayed its significance.
This issue has now been resolved. The limited number of customers affected should run a Live Update to mitigate the issue.
According to David: "It costs a lot of pain before you work out it was Norton... I have 3 PCs with XP and Norton and eventually the penny dropped and I wandered onto their forums to find other folk with the same issues."
Symantec's first response to users was to upgrade to Windows 7 and to turn off browser protection.
Others expressed their angst in a discussion thread about the issue on Symantec's support forums.
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