Valet workers dump car keys leaving dozens stranded after cruise (Video)
Posted by: Jon Ben-Mayor on 11/13/2013 07:10 AM [ Comments ]
The agonizing return to reality after a cruise vacation was compounded after dozens of travelers found that the valet service used by the cruise line had dumped all of their car keys; apparently a labor dispute with Premier Valet Service in Miami occurred while the ship was underway.
According to WPTV, crowds of cruise goers were left unable to drive home after disembarking at Port Miami.
Once they got to the downtown lot, they say, some valets for Premier Parking Ventures, which operates the lot, dumped cruise goers' car keys in protest of not being paid.
Customers panicked.
Cruise goer Brian Kline said, "They had just a mosh pit of people scrambling through keys, and people saying they're gonna miss their flight, some people screaming they're gonna call the police."
After hours of waiting, some customers went key by key, hoping to find their own.
Others had to call for help, on their own dime.
Scott Wierzenski describes the delay, "We're waiting for a locksmith to come so they can make keys so we can go home, now that it's been over five and a half hours ago."
Tows were able to free some cars, and locksmiths were able to help others drive away.
Customers say Premier is placing the blame on the valets, and the valets are placing it right back on the Tampa-based company -- which Brian Kline says will get the bill for his homecoming headache.
Welcome home!
Once they got to the downtown lot, they say, some valets for Premier Parking Ventures, which operates the lot, dumped cruise goers' car keys in protest of not being paid.
Customers panicked.
Cruise goer Brian Kline said, "They had just a mosh pit of people scrambling through keys, and people saying they're gonna miss their flight, some people screaming they're gonna call the police."
After hours of waiting, some customers went key by key, hoping to find their own.
Others had to call for help, on their own dime.
Scott Wierzenski describes the delay, "We're waiting for a locksmith to come so they can make keys so we can go home, now that it's been over five and a half hours ago."
Tows were able to free some cars, and locksmiths were able to help others drive away.
Customers say Premier is placing the blame on the valets, and the valets are placing it right back on the Tampa-based company -- which Brian Kline says will get the bill for his homecoming headache.
Welcome home!
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