How to Fix Windows Update Error 0x80240023

By Timothy Tibbetts

on 06/15/2023

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Windows Update may fail with an error code 0x80240023. Try these steps to resolve the problem.

The complete error reads, "Error code 0x80240023 -2145124317, WU_E_EULAS_DECLINED – The license terms for all updates were declined."

1: Microsoft Store Error 0x80240023 - Windows Repair

Windows Repair can reset all the Windows Update settings saving you a lot of work.

Download Windows Repair from MajorGeeks.

Boot into Safe Mode.

Click on Jump to Repairs.

Uncheck All Repairs.

Check 27.02 to reset the Store completely and click on Start Repairs.

2: Microsoft Store Error 0x80240023 - Run Troubleshooter

The Windows Store App Troubleshooter should fix the error as a known issue.

Click Start > Settings > Update & security > Troubleshoot.

Scroll down on the right and click on Windows Store Apps.

Click on Run the troubleshooter.

Wait while the troubleshooter looks for known problems.

If any problems were discovered, they are almost always fixed automatically.

3: Microsoft Store Error 0x80240023 - Delete DataStore Files

Open File Explorer and go to Windows > SoftwareDistribution > DataStore or type %windir%\SoftwareDistribution\DataStore in the search bar.

Press Ctrl + A to highlight all files and folders.

Press Delete.

Restart Windows Updates by restarting wuauserv in Services or reboot.

4: Microsoft Store Error 0x80240023 - Install OFV.msi file - Microsoft Office 2007 Only

In File Explorer go to %windir%\SoftwareDistribution\Download

Locate OFV.cab and OFV.msi. Double-click on each.

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