Free remote assistance is a reality with Instant Housecall Free Edition. Securely view and control your friend's screen, mouse, and keyboard as if you were sitting in front of their PC. Instant Housecall lets you temporarily access remote computers without changing firewalls and routers. It's easy to use, even for novices. Setup takes less than one minute. Download this software to create your free Specialist ID, then direct friends and family to www.FreeRemoteSupport.com. Includes remote desktop sharing, access and control, file transfer and chat. Works seamlessly with Windows Vista UAC. Free for personal use.

There are tons of new features, an improved user interface, and the free edition and business edition are now merged into a single executable (ie, you can remove Instant Housecall Free Edition from your directory).