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MajorGeeks.Com » Overview» Tutorials and Video Guides » How to Use Hardware and Devices Troubleshooter on Windows 10 if Missing or Asking for a Passkey

How to Use Hardware and Devices Troubleshooter on Windows 10 if Missing or Asking for a Passkey

By Timothy Tibbetts

on 06/16/2023

Microsoft has always provided a Hardware and Devices Troubleshooter, until now. After Windows 10 build 1809, the Hardware and Devices Troubleshooter has been "removed." We use quotes for removed because it is still in Windows and can even be used if you know how.

Microsoft found that the Hardware and Devices Troubleshooter was the least used troubleshooter and felt it was redundant considering all the available troubleshooters. But, we've discovered times we'd like to use it, and with a little digging around, we found it and got it to work.



The executable for the Hardware and Devices Troubleshooter is called msdt.exe and can be found in C:WindowsSystem32.



Odds are if you try to run the Hardware and Devices Troubleshooter, you will receive an error that states enter the passkey provided by your support.



The good news is we can get around this as well. Open PowerShell by pressing the Windows Key + X and select Windows PowerShell (Admin).

Type in msdt.exe -id DeviceDiagnostic. The Hardware and Devices Troubleshooter will open, and you can close PowerShell.



As always, click next and the Hardware and Devices Troubleshooter will check for and repair any found problems.

Similar:
How to Run Windows 10 Troubleshooters Automatically
Windows 10 Problems You Can Fix Yourself With Included Troubleshooters
Troubleshooting Windows 10 Blue Screen Errors

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