Editor's Note: This download is for those who got Norton with your computer or was store bought. If it was provided by your ISP (Internet Service Provider) then you need to download this version instead. You will need your pin number for the ISP version.

If you are unable to remove threats using the regular scanner in your Norton product or if your computer will not start, use the Norton Bootable Recovery Tool to get the problem resolved fast.

The Norton Bootable Recovery Tool helps fix your "worst nightmare" computer problems, such as when crimeware embeds itself so deeply into your computer’s operating system that it takes a special tool to remove it. Norton Bootable Recovery Tool does two things:

It helps you create customized rescue media (CD/DVD/USB) before your system becomes infected

In the event of an emergency situation where your computer has become so infected that it won’t start, it will help restore your computer to normal working order

When you first install your Norton Security Software, be sure to take a moment to download the Norton Bootable Recovery Tool wizard and follow the simple steps to create your customized rescue media. Your customized copy of Norton Bootable Recovery Tool can be used to start your computer in a safe environment, then remove the threats that caused the problem.